Деградация: Рабочее место оператора (Kit)
Investigating - Некоторые операторы сталкиваются с задержкой при звонке через рабочее место Voximplant Kit. Инженеры работают над исправлением.
Oct 16, 2026 - 11:20 UTC
Сбой: Панель управления (Kit), Рабочее место оператора (Kit), Мессенджеры (Kit)
Update - We are continuing to investigate this issue.
Oct 16, 2026 - 06:34 UTC
Investigating - В настоящее время мы фиксируем проблему в работе платформы Voximplant Kit в регионе RU2. Наблюдаются сбои при подключении, проблемы со сменой статусов операторов.
Oct 07, 2026 - 22:31 UTC
Частичная недоступность сервисов в зоне RU
Update - We are continuing to investigate this issue.
Oct 15, 2026 - 13:20 UTC
Update - We are continuing to investigate this issue.
Oct 15, 2026 - 09:43 UTC
Update - We are continuing to investigate this issue.
Oct 11, 2026 - 19:24 UTC
Update - We are continuing to investigate this issue.
Oct 11, 2026 - 02:05 UTC
Investigating - We are currently investigating this issue.
Oct 11, 2026 - 01:54 UTC
Uptime over the past 90 days. View historical uptime.
Voximplant Platform RU Degraded Performance
Call Engine Operational
PSTN connectivity - outbound Operational
PSTN connectivity - inbound Operational
SIP connectivity Operational
WebRTC connectivity Operational
Call lists Operational
ACD Operational
PDS Operational
Messaging Operational
SMS Operational
Whatsapp messaging Operational
Avatar engine Operational
Control panel Degraded Performance
Website Operational
API Operational
Speech recognition Operational
Text-to-Speech Operational
Key-value storage Operational
Voice AI integrations Operational
Push service Operational
Voximplant Platform US Operational
Call Engine Operational
PSTN connectivity - outbound Operational
PSTN connectivity - inbound Operational
SIP connectivity Operational
WebRTC connectivity Operational
Call lists Operational
ACD Operational
PDS Operational
Messaging Operational
SMS Operational
Whatsapp messaging Operational
Avatar engine Operational
Control panel Operational
Website Operational
API Operational
Speech recognition Operational
Text-to-Speech Operational
Key-value storage Operational
Voice AI integrations Operational
Push service Operational
Voximplant Platform EU Operational
Call Engine Operational
PSTN connectivity - outbound Operational
PSTN connectivity - inbound Operational
SIP connectivity Operational
Call lists Operational
ACD Operational
PDS Operational
Messaging Operational
SMS Operational
Whatsapp messaging Operational
Avatar engine Operational
Control panel Operational
Website Operational
API Operational
Speech recognition Operational
Text-to-Speech Operational
Key-value storage Operational
Voice AI integrations Operational
Push service Operational
WebRTC connectivity Operational
Voximplant Platform BR Operational
Call Engine Operational
PSTN connectivity - outbound Operational
PSTN connectivity - inbound Operational
SIP connectivity Operational
WebRTC connectivity Operational
Call lists Operational
ACD Operational
PDS Operational
Messaging Operational
SMS Operational
Whatsapp messaging Operational
Avatar engine Operational
Control panel Operational
Website Operational
API Operational
Speech recognition Operational
Text-to-Speech Operational
Key-value storage Operational
Voice AI integrations Operational
Push service Operational
Voximplant Platform KZ Operational
Call Engine Operational
PSTN connectivity - outbound Operational
PSTN connectivity - inbound Operational
SIP connectivity Operational
WebRTC connectivity Operational
Call lists Operational
ACD Operational
PDS Operational
Messaging Operational
SMS Operational
Whatsapp messaging Operational
Avatar engine Operational
Control panel Operational
Website Operational
API Operational
Speech recognition Operational
Text-to-Speech Operational
Key-value storage Operational
Voice AI integrations Operational
Push service Operational
Voximplant Kit RU Degraded Performance
PSTN inbound Operational
SIP inbound Operational
PSTN outbound Operational
SIP outbound Operational
Robotic campaigns Operational
Agent campaigns Operational
Messaging Operational
Softphone Operational
Historical statistics Operational
Live statistics Operational
Control panel Operational
Webchat Operational
Cloud functions Operational
Integrations Operational
Workspace Degraded Performance
Reports Operational
Callbacks Operational
CTI Operational
Active dialogs Operational
Scenario execution correctness Operational
Public API Operational
Voximplant Kit RU2 Operational
PSTN inbound Operational
SIP inbound Operational
PSTN outbound Operational
SIP outbound Operational
Robotic campaigns Operational
Agent campaigns Operational
Messaging Operational
Softphone Operational
Historical statistics Operational
Live statistics Operational
Control panel Operational
Webchat Operational
Cloud functions Operational
Integrations Operational
Workspace Operational
Reports Operational
Callbacks Operational
CTI Operational
Active dialogs Operational
Scenario execution correctness Operational
Public API Operational
Voximplant Kit US Operational
PSTN inbound Operational
SIP inbound Operational
PSTN outbound Operational
SIP outbound Operational
Robotic campaigns Operational
Agent campaigns Operational
Messaging Operational
Softphone Operational
Historical statistics Operational
Live statistics Operational
Control panel Operational
Webchat Operational
Cloud functions Operational
Integrations Operational
Workspace Operational
Reports Operational
Callbacks Operational
CTI Operational
Active dialogs Operational
Scenario execution correctness Operational
Public API Operational
Voximplant Kit EU Operational
PSTN inbound Operational
SIP inbound Operational
PSTN outbound Operational
SIP outbound Operational
Robotic campaigns Operational
Agent campaigns Operational
Messaging Operational
Softphone Operational
Historical statistics Operational
Live statistics Operational
Control panel Operational
Webchat Operational
Cloud functions Operational
Integrations Operational
Workspace Operational
Reports Operational
Callbacks Operational
CTI Operational
Active dialogs Operational
Scenario execution correctness Operational
Public API Operational
Voximplant Kit BR Operational
PSTN inbound Operational
SIP inbound Operational
PSTN outbound Operational
SIP outbound Operational
Robotic campaigns Operational
Agent campaigns Operational
Messaging Operational
Softphone Operational
Historical statistics Operational
Live statistics Operational
Control panel Operational
Webchat Operational
Cloud functions Operational
Integrations Operational
Workspace Operational
Reports Operational
Callbacks Operational
CTI Operational
Active dialogs Operational
Scenario execution correctness Operational
Public API Operational
Voximplant Kit KZ Operational
PSTN inbound Operational
SIP inbound Operational
PSTN outbound Operational
SIP outbound Operational
Robotic campaigns Operational
Agent campaigns Operational
Messaging Operational
Softphone Operational
Historical statistics Operational
Live statistics Operational
Control panel Operational
Webchat Operational
Cloud functions Operational
Integrations Operational
Workspace Operational
Reports Operational
Callbacks Operational
CTI Operational
Active dialogs Operational
Scenario execution correctness Operational
Public API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 16, 2026

Сбой: ACD (Распределение вызовов)
Resolved - This incident has been resolved.
Oct 16, 10:57 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 15, 07:17 UTC
Investigating - Автоматическое распределение вызовов (ACD) испытывает сбои в регионе Russia 2. Входящие вызовы могут неправильно направляться к доступным операторам.
Oct 7, 22:31 UTC
Деградация: Панель управления (Kit), Рабочее место оператора (Kit)
Resolved - This incident has been resolved.
Oct 16, 08:31 UTC
Investigating - Некоторые операторы не могут войти в рабочее место Voximplant Kit, либо наблюдают долгую загрузку на Node 4. Инженеры работают над исправлением.
Oct 16, 08:31 UTC
Деградация: Панель управления (Kit), Рабочее место оператора (Kit)
Resolved - This incident has been resolved.
Oct 16, 08:26 UTC
Investigating - Некоторые операторы не могут войти в рабочее место Voximplant Kit, либо наблюдают долгую загрузку на Node 5. Инженеры работают над исправлением.
Oct 16, 08:10 UTC

Oct 15, 2026

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Деградация: PDS (Предиктивный обзвон), Списки обзвона
Resolved - This incident has been resolved.
Oct 9, 13:12 UTC
Investigating - Система предиктивного обзвона (PDS) испытывает трудности в регионе Russia 2. Исходящие кампании могут не инициировать вызовы или не соединять отвеченные линии с операторами.

Наблюдаются проблемы с сервисом списков обзвона в регионе Russia 2. Автоматизированные списки могут не загружаться, не обновляться или не обрабатывать контакты.
Oct 9, 12:15 UTC

Oct 8, 2026

No incidents reported.

Oct 7, 2026

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

Outage: Control panel (Kit), Workspace (Kit)
Resolved - This incident has been resolved.
Oct 4, 07:14 UTC
Investigating - We are experiencing a problem with changing statuses in the Voximplant Kit in the Kazakhstan region.
Oct 4, 06:28 UTC

Oct 3, 2026

Outage: PSTN connectivity - outbound
Resolved - This incident has been resolved.
Oct 3, 16:16 UTC
Investigating - We are currently experiencing an issue with outbound calls in the US region.
Oct 3, 16:04 UTC

Oct 2, 2026

No incidents reported.

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