Техническое обслуживание: Возможна частичная недоступность сервисов 11.11.2026 с 23:30 до 23:59 (МСК).
Update - We are continuing to investigate this issue.
Nov 06, 2026 - 10:44 UTC
Investigating - Из-за плановых работ возможна частичная недоступность сервисов 11.11.2026 с 23:30 до 23:59 (МСК).
Nov 11, 2026 - 20:00 UTC
Деградация: Рабочее место оператора (Kit)
Update - We are continuing to investigate this issue.
Oct 30, 2026 - 07:54 UTC
Update - We are continuing to investigate this issue.
Oct 30, 2026 - 07:54 UTC
Investigating - Некоторые операторы сталкиваются с проблемой в работе с Voximplant Kit: временные задержки в синхронизации статусов операторов и сохранении кодов завершения звонков в Истории вызовов (регион Россия). Инженеры работают над исправлением.
Oct 30, 2026 - 07:54 UTC
Техническое обслуживание: PSTN connectivity - inbound, PSTN connectivity - outbound
Investigating - Техническое обслуживание: Возможны проблемы с установлением и маршрутизацией вызовов в регионе Russia 2 на время плановых работ 10.11.2026 c 00:00 до 03:00 по МСК (21:00 - 00:00 UTC).
Nov 05, 2026 - 19:31 UTC
Техническое обслуживание: PSTN connectivity - inbound, PSTN connectivity - outbound
Investigating - Техническое обслуживание: Возможны проблемы с установлением и маршрутизацией вызовов в регионе Russia на время плановых работ 10.11.2026 c 00:00 до 03:00 по МСК (21:00 - 00:00 UTC).
Nov 05, 2026 - 19:28 UTC
Техническое обслуживание: PSTN connectivity - inbound, PSTN connectivity - outbound
Investigating - Техническое обслуживание: Возможны проблемы с установлением и маршрутизацией вызовов в регионе Russia на время плановых работ 09.11.2026 c 08:00 до 08:30 по МСК (05:00 - 05:30 UTC).
Nov 05, 2026 - 19:22 UTC
Техническое обслуживание: PSTN connectivity - inbound, PSTN connectivity - outbound
Investigating - Техническое обслуживание: Возможны проблемы с установлением и маршрутизацией вызовов в регионе Russia на время плановых работ 09.11.2026 c 08:00 до 08:30 по МСК (05:00 - 05:30 UTC).
Nov 05, 2026 - 19:20 UTC
Деградация: Биллинг / Платёжные сервисы
Investigating - Фиксируются неполадки в работе раздела биллинга (Platform) и отчётов по расходам в регионе Russia. Инженеры работают над устранением сбоя.
Oct 09, 2026 - 08:00 UTC
Uptime over the past 90 days. View historical uptime.
Voximplant Platform RU Operational
Call Engine Operational
PSTN connectivity - outbound Operational
PSTN connectivity - inbound Operational
SIP connectivity Operational
WebRTC connectivity Operational
Call lists Operational
ACD Operational
PDS Operational
Messaging Operational
SMS Operational
Whatsapp messaging Operational
Avatar engine Operational
Control panel Operational
Website Operational
API Operational
Speech recognition Operational
Text-to-Speech Operational
Key-value storage Operational
Voice AI integrations Operational
Push service Operational
Voximplant Platform US Operational
Call Engine Operational
PSTN connectivity - outbound Operational
PSTN connectivity - inbound Operational
SIP connectivity Operational
WebRTC connectivity Operational
Call lists Operational
ACD Operational
PDS Operational
Messaging Operational
SMS Operational
Whatsapp messaging Operational
Avatar engine Operational
Control panel Operational
Website Operational
API Operational
Speech recognition Operational
Text-to-Speech Operational
Key-value storage Operational
Voice AI integrations Operational
Push service Operational
Voximplant Platform EU Operational
Call Engine Operational
PSTN connectivity - outbound Operational
PSTN connectivity - inbound Operational
SIP connectivity Operational
Call lists Operational
ACD Operational
PDS Operational
Messaging Operational
SMS Operational
Whatsapp messaging Operational
Avatar engine Operational
Control panel Operational
Website Operational
API Operational
Speech recognition Operational
Text-to-Speech Operational
Key-value storage Operational
Voice AI integrations Operational
Push service Operational
WebRTC connectivity Operational
Voximplant Platform BR Operational
Call Engine Operational
PSTN connectivity - outbound Operational
PSTN connectivity - inbound Operational
SIP connectivity Operational
WebRTC connectivity Operational
Call lists Operational
ACD Operational
PDS Operational
Messaging Operational
SMS Operational
Whatsapp messaging Operational
Avatar engine Operational
Control panel Operational
Website Operational
API Operational
Speech recognition Operational
Text-to-Speech Operational
Key-value storage Operational
Voice AI integrations Operational
Push service Operational
Voximplant Platform KZ Operational
Call Engine Operational
PSTN connectivity - outbound Operational
PSTN connectivity - inbound Operational
SIP connectivity Operational
WebRTC connectivity Operational
Call lists Operational
ACD Operational
PDS Operational
Messaging Operational
SMS Operational
Whatsapp messaging Operational
Avatar engine Operational
Control panel Operational
Website Operational
API Operational
Speech recognition Operational
Text-to-Speech Operational
Key-value storage Operational
Voice AI integrations Operational
Push service Operational
Voximplant Kit RU Operational
PSTN inbound Operational
SIP inbound Operational
PSTN outbound Operational
SIP outbound Operational
Robotic campaigns Operational
Agent campaigns Operational
Messaging Operational
Softphone Operational
Historical statistics Operational
Live statistics Operational
Control panel Operational
Webchat Operational
Cloud functions Operational
Integrations Operational
Workspace Operational
Reports Operational
Callbacks Operational
CTI Operational
Active dialogs Operational
Scenario execution correctness Operational
Public API Operational
Voximplant Kit RU2 Degraded Performance
PSTN inbound Under Maintenance
SIP inbound Operational
PSTN outbound Under Maintenance
SIP outbound Operational
Robotic campaigns Operational
Agent campaigns Operational
Messaging Operational
Softphone Operational
Historical statistics Operational
Live statistics Operational
Control panel Operational
Webchat Operational
Cloud functions Operational
Integrations Operational
Workspace Degraded Performance
Reports Operational
Callbacks Operational
CTI Operational
Active dialogs Operational
Scenario execution correctness Operational
Public API Operational
Voximplant Kit US Operational
PSTN inbound Operational
SIP inbound Operational
PSTN outbound Operational
SIP outbound Operational
Robotic campaigns Operational
Agent campaigns Operational
Messaging Operational
Softphone Operational
Historical statistics Operational
Live statistics Operational
Control panel Operational
Webchat Operational
Cloud functions Operational
Integrations Operational
Workspace Operational
Reports Operational
Callbacks Operational
CTI Operational
Active dialogs Operational
Scenario execution correctness Operational
Public API Operational
Voximplant Kit EU Operational
PSTN inbound Operational
SIP inbound Operational
PSTN outbound Operational
SIP outbound Operational
Robotic campaigns Operational
Agent campaigns Operational
Messaging Operational
Softphone Operational
Historical statistics Operational
Live statistics Operational
Control panel Operational
Webchat Operational
Cloud functions Operational
Integrations Operational
Workspace Operational
Reports Operational
Callbacks Operational
CTI Operational
Active dialogs Operational
Scenario execution correctness Operational
Public API Operational
Voximplant Kit BR Operational
PSTN inbound Operational
SIP inbound Operational
PSTN outbound Operational
SIP outbound Operational
Robotic campaigns Operational
Agent campaigns Operational
Messaging Operational
Softphone Operational
Historical statistics Operational
Live statistics Operational
Control panel Operational
Webchat Operational
Cloud functions Operational
Integrations Operational
Workspace Operational
Reports Operational
Callbacks Operational
CTI Operational
Active dialogs Operational
Scenario execution correctness Operational
Public API Operational
Voximplant Kit KZ Operational
PSTN inbound Operational
SIP inbound Operational
PSTN outbound Operational
SIP outbound Operational
Robotic campaigns Operational
Agent campaigns Operational
Messaging Operational
Softphone Operational
Historical statistics Operational
Live statistics Operational
Control panel Operational
Webchat Operational
Cloud functions Operational
Integrations Operational
Workspace Operational
Reports Operational
Callbacks Operational
CTI Operational
Active dialogs Operational
Scenario execution correctness Operational
Public API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 6, 2026

Unresolved incidents: Техническое обслуживание: Возможна частичная недоступность сервисов 11.11.2026 с 23:30 до 23:59 (МСК)., Деградация: Рабочее место оператора (Kit).

Nov 5, 2026

Техническое обслуживание: Сервисы могут быть временно недоступны с 20:00 до 20:30 (UTC).
Resolved - This incident has been resolved.
Nov 5, 22:12 UTC
Investigating - В связи с плановыми работами возможна частичная недоступность сервисов в России (RU) 05.11.2026 с 20:00 до 20:30 (UTC).
Oct 30, 11:31 UTC
Деградация: PSTN connectivity - outbound
Resolved - This incident has been resolved.
Nov 5, 15:17 UTC
Investigating - Мы фиксируем проблемы с установлением и маршрутизацией исходящих вызовов в регионе Russia. Пользователи могут столкнуться с частичной деградация сервиса исходящей связи: возможны сбои при вызовах на мобильные и стационарные сети (PSTN).
Nov 5, 10:13 UTC

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Degradation: Website
Resolved - This incident has been resolved.
Nov 3, 13:13 UTC
Investigating - The website phone.voximplant.com is experiencing accessibility issues.
Nov 3, 09:39 UTC

Nov 2, 2026

Деградация: Панель управления (Kit)
Resolved - This incident has been resolved.
Nov 2, 08:06 UTC
Investigating - Плавающие проблемы с отображением и сменой статусов в Live-мониторинге и Журнале статусов (Voximplant Kit, RU-region)
Oct 27, 10:03 UTC

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

Техническое обслуживание: Возможна частичная недоступность сервисов с 20:00 до 20:30 (UTC).
Resolved - This incident has been resolved.
Oct 30, 11:31 UTC
Investigating - В связи с плановыми работами возможна частичная недоступность сервисов в России (RU) 05.11.2026 с 20:00 до 20:30 (UTC).
Oct 30, 09:29 UTC

Oct 29, 2026

Техническое обслуживание: PSTN connectivity - inbound, PSTN connectivity - outbound
Resolved - This incident has been resolved.
Oct 29, 18:00 UTC
Investigating - Техническое обслуживание: Возможны проблемы с установлением и маршрутизацией вызовов в регионе Russia на время плановых работ 29.10.2026 c 20:00 до 21:00 (МСК).
Oct 29, 17:00 UTC
Degradation: PSTN connectivity - inbound, PSTN connectivity - outbound, SIP connectivity
Resolved - This incident has been resolved.
Oct 29, 11:10 UTC
Investigating - We are observing an incident affecting the establishment and routing of inbound calls in the Europe. Users may experience a partial degradation of inbound voice services, with potential routing failures for calls originating from mobile and fixed-line networks (PSTN).

We are observing an incident affecting outbound call establishment and routing in the Europe region. A partial degradation of outbound voice services is being observed, which may result in call routing failures to mobile and fixed-line networks (PSTN).

We are observing an incident affecting call establishment and routing across SIP trunks and softphones in the Europe region. Users may experience a partial degradation of SIP-based voice services.
Oct 29, 09:45 UTC
Деградация: исходящие вызовы в регионе Russia (kit)
Resolved - This incident has been resolved.
Oct 29, 07:26 UTC
Investigating - Мы фиксируем проблемы с установлением и маршрутизацией исходящих вызовов в регионе Russia. Пользователи могут столкнуться с частичной деградация сервиса исходящей связи: возможны сбои при вызовах на мобильные и стационарные сети (PSTN).
Oct 29, 05:46 UTC
Деградация: исходящие вызовы в регионе Russia
Resolved - This incident has been resolved.
Oct 29, 07:26 UTC
Investigating - Мы фиксируем проблемы с установлением и маршрутизацией исходящих вызовов в регионе Russia. Пользователи могут столкнуться с частичной деградация сервиса исходящей связи: возможны сбои при вызовах на мобильные и стационарные сети (PSTN).
Oct 29, 05:46 UTC

Oct 28, 2026

Техническое обслуживание: Возможна частичная недоступность сервисов 28.10.2026 с 23:00 до 23:30 (МСК).
Resolved - This incident has been resolved.
Oct 28, 22:09 UTC
Investigating - Из-за плановых работ возможна частичная недоступность сервисов 28.10.2026 с 23:00 до 23:30 (МСК).
Oct 28, 20:00 UTC

Oct 27, 2026

Oct 26, 2026

Деградация: Рабочее место оператора (Kit)
Resolved - This incident has been resolved.
Oct 26, 10:30 UTC
Investigating - Некоторые операторы сталкиваются с задержкой при звонке через рабочее место Voximplant Kit. Инженеры работают над исправлением.
Oct 15, 14:25 UTC

Oct 25, 2026

Деградация: Статистика в реальном времени, Отчёты
Resolved - This incident has been resolved.
Oct 25, 10:46 UTC
Investigating - Мониторинг и статистика реального времени в Voximplant Kit не обновляются корректно в регионе Russia. Дашборды супервизоров могут показывать устаревшие данные.

Генерация отчётов в Voximplant Kit испытывает проблемы в регионе Russia. Некоторые отчёты могут не формироваться или содержать неполные данные.
Oct 24, 15:50 UTC

Oct 24, 2026

Oct 23, 2026

Сбой: Статистика в реальном времени, Отчёты
Resolved - This incident has been resolved.
Oct 23, 09:07 UTC
Investigating - Мониторинг и статистика реального времени в Voximplant Kit не обновляются корректно в регионе Russia. Дашборды супервизоров могут показывать устаревшие данные.

Генерация отчётов в Voximplant Kit испытывает проблемы в регионе Russia. Некоторые отчёты могут не формироваться или содержать неполные данные.
Oct 23, 07:56 UTC
Outage: PSTN connectivity - inbound, PSTN connectivity - outbound
Resolved - This incident has been resolved.
Oct 23, 07:43 UTC
Investigating - We are observing an incident affecting the establishment and routing of inbound calls in the Kazakhstan. Users may experience a partial degradation of inbound voice services, with potential routing failures for calls originating from mobile and fixed-line networks (PSTN).

We are observing an incident affecting outbound call establishment and routing in the Kazakhstan region. A partial degradation of outbound voice services is being observed, which may result in call routing failures to mobile and fixed-line networks (PSTN).
Oct 22, 11:20 UTC
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