All Systems Operational
Uptime over the past 90 days. View historical uptime.
Call engine ? Operational
90 days ago
99.99 % uptime
Today
Call engine - North America Operational
90 days ago
100.0 % uptime
Today
Call engine - LATAM Operational
90 days ago
100.0 % uptime
Today
Call engine - EU Operational
90 days ago
99.99 % uptime
Today
Call engine - RU Operational
90 days ago
99.99 % uptime
Today
Call engine - APAC Operational
90 days ago
100.0 % uptime
Today
Call engine - AU Operational
90 days ago
100.0 % uptime
Today
SIP connectivity ? Operational
90 days ago
99.99 % uptime
Today
SIP connectivity - US Operational
90 days ago
100.0 % uptime
Today
SIP connectivity - EU Operational
90 days ago
100.0 % uptime
Today
SIP connectivity - LATAM Operational
90 days ago
100.0 % uptime
Today
SIP connectivity - APAC Operational
90 days ago
100.0 % uptime
Today
SIP connectivity - AU Operational
90 days ago
100.0 % uptime
Today
SIP connectivity - RU Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
WebRTC connectivity ? Operational
90 days ago
99.96 % uptime
Today
WebRTC connectivity - RU Operational
90 days ago
99.96 % uptime
Today
WebRTC connectivity - US Operational
90 days ago
99.96 % uptime
Today
WebRTC connectivity - LATAM Operational
90 days ago
99.96 % uptime
Today
WebRTC connectivity - EU Operational
90 days ago
99.96 % uptime
Today
WebRTC connectivity - APAC Operational
90 days ago
99.96 % uptime
Today
WebRTC connectivity - AU Operational
90 days ago
99.96 % uptime
Today
PSTN connectivity (outbound) Operational
90 days ago
100.0 % uptime
Today
PSTN connectivity - inbound ? Operational
90 days ago
100.0 % uptime
Today
PSTN inbound - North America Operational
90 days ago
100.0 % uptime
Today
PSTN inbound - LATAM Operational
90 days ago
100.0 % uptime
Today
PSTN inbound - EU Operational
90 days ago
100.0 % uptime
Today
PSTN inbound - RU Operational
90 days ago
100.0 % uptime
Today
PSTN inbound - APAC Operational
90 days ago
100.0 % uptime
Today
PSTN inbound - AU Operational
90 days ago
100.0 % uptime
Today
ACD ? Operational
90 days ago
100.0 % uptime
Today
ACD - North America Operational
90 days ago
100.0 % uptime
Today
ACD - LATAM Operational
90 days ago
100.0 % uptime
Today
ACD - EU Operational
90 days ago
100.0 % uptime
Today
ACD - RU Operational
90 days ago
100.0 % uptime
Today
ACD - APAC Operational
90 days ago
100.0 % uptime
Today
ACD - AU Operational
90 days ago
100.0 % uptime
Today
Call lists ? Operational
90 days ago
100.0 % uptime
Today
Call lists - North America Operational
90 days ago
100.0 % uptime
Today
Call lists - LATAM Operational
90 days ago
100.0 % uptime
Today
Call lists - EU Operational
90 days ago
100.0 % uptime
Today
Call lists - RU Operational
90 days ago
100.0 % uptime
Today
Call lists - APAC Operational
90 days ago
100.0 % uptime
Today
Call lists - AU Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Control panel Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Text-to-Speech ? Operational
90 days ago
99.99 % uptime
Today
Speech recognition Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 20, 2020

No incidents reported today.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020
Push notifications are not available for Platform to mobile SDK calls
Resolved - This incident has been resolved.
Oct 15, 13:20 UTC
Identified - Push notifications are not available for Platform to mobile SDK calls
Oct 15, 11:15 UTC
Investigating - We are currently investigating this issue.
Oct 15, 10:56 UTC
Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

Oct 8, 2020

No incidents reported.

Oct 7, 2020
Temporary call issues
Resolved - This incident has been resolved.
Oct 7, 14:13 UTC
Update - We are continuing to monitor for any further issues.
Oct 7, 14:12 UTC
Monitoring - There were call engine issues between 14:07 - 14:13 UTC that affected a number of users in different regions.
Oct 7, 14:10 UTC
Investigating - We are currently investigating this issue.
Oct 7, 14:07 UTC
Oct 6, 2020

No incidents reported.

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