Problem with messaging for Kit accounts in the RU region

Incident Report for Voximplant

Resolved

This incident has been resolved.
Posted Oct 30, 2024 - 12:00 UTC

Investigating

We’re aware of a problem with automatically assigning chats to agents.
We are currently investigating this issue.
Posted Oct 30, 2024 - 10:50 UTC
This incident affected: Messaging.
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