Problem with messaging for Kit accounts in the RU region

Incident Report for Voximplant

Resolved

This incident has been resolved.

Posted Oct 30, 2024 - 12:00 UTC

Investigating

We’re aware of a problem with automatically assigning chats to agents.
We are currently investigating this issue.

Posted Oct 30, 2024 - 10:50 UTC

This incident affected: Messaging.