There was a problem with SDK calls with some customers in RU region

Incident Report for Voximplant

Resolved

This incident has been resolved.

Posted Jun 10, 2025 - 06:51 UTC

Update

We are continuing to investigate this issue.

Posted Jun 10, 2025 - 05:05 UTC

Investigating

We are aware of an issue with SDK calls that affected some users in RU region. Affected users were unable to make or receive calls via the SDK.
SDK error, code 603 or “No connection to server”

Posted Jun 10, 2025 - 05:05 UTC

This incident affected: WebRTC connectivity (WebRTC connectivity - RU).