Problem with switching operator statuses for some customers in the RU region

Incident Report for Voximplant

Resolved

This incident has been resolved.
Posted Jan 26, 2025 - 19:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 26, 2025 - 09:00 UTC

Investigating

We are currently investigating this issue.
Posted Jan 26, 2025 - 07:45 UTC
This incident affected: Voximplant Kit: Contact Center (Voximplant Kit: Contact Center - Russia) and ACD (ACD - RU).
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