Outage: PSTN connectivity - inbound, PSTN connectivity - outbound

Incident Report for Voximplant

Resolved

This incident has been resolved.
Posted Oct 23, 2026 - 07:54 UTC

Investigating

We are observing an incident affecting the establishment and routing of inbound calls in the Kazakhstan. Users may experience a partial degradation of inbound voice services, with potential routing failures for calls originating from mobile and fixed-line networks (PSTN).

We are observing an incident affecting outbound call establishment and routing in the Kazakhstan region. A partial degradation of outbound voice services is being observed, which may result in call routing failures to mobile and fixed-line networks (PSTN).
Posted Oct 23, 2026 - 04:46 UTC
This incident affected: Voximplant Kit RU (PSTN inbound, PSTN outbound) and Voximplant Platform KZ (PSTN connectivity - outbound, PSTN connectivity - inbound).